Electrical System & Diagnostics
Computer diagnostics, wiring and harness repairs, shorts, sensors, lighting, and starting or charging faults. We trace the cause of the problem.
Big-rig repair specialists · Hopkins, MN
Big rig repairs.
Done right.
Get moving.
Heavy-duty truck repair is our focus. Transmission and clutch work, electrical troubleshooting, engine repairs, and maintenance to keep your truck working.
First come, first served. Urgent repair? Call for current availability.
TRUCKS · TRAILERS · RVS · CAMPERSHopkins, Minnesota.
HOPKINS, MN ↗Big-rig specialists
Aftertreatment &
Air Brake Systems
Transmissions & clutches
Electrical & Cooling
01 / What we do
Heavy-duty repairs.
Eight areas of expertise.
From routine maintenance to complex repairs. We also handle engine repairs and replacement, tires, DOT inspections, and pre-purchase inspections.
Aftertreatment System
DPF, DEF, SCR, and exhaust diagnostics and repairs. Regeneration, sensor faults, and troubleshooting for derate conditions.
PM Service
Oil and filter changes, lubrication, and preventive maintenance tailored to your truck’s engine, configuration, and service needs.
Brake System & Air System
Brake service, ABS diagnostics, air leaks, air lines, valves, and air-brake components for trucks and trailers.
Suspension & Steering
Leaf springs, air springs, steering components, and suspension repairs to address wear, looseness, and handling problems.
Drivetrain & Transmission
Transmission diagnostics, repairs and replacement, clutch service and replacement, and drivetrain troubleshooting for heavy-duty trucks.
Cooling & HVAC System
Engine cooling, radiators, hoses, water pumps, heating, and air conditioning diagnostics and repairs.
Roadside Assistance
Roadside repairs and jump starts within approximately a 45-minute drive of our Hopkins shop. Call to confirm availability.
02 / What we service
Built around big rigs.
Here for your other
equipment, too.
Our specialty is semi trucks and heavy-duty repair. We also service smaller trucks, vans, RVs, campers, and a wide range of trailers.
Trucks, vans & recreational vehicles
All kinds of trailers
Have something else? Call us about your equipment and the repair it needs.
03 / How we work
Focused on the cause.
Conscious of your time.
When equipment is down, you need a shop that gets to work. We focus on diagnosing the problem accurately and completing the repair as efficiently as possible.
Read our service & billing policies ↗Tell us what’s happening.
Call or bring in your equipment and describe the issue. Let us know about any timing or budget requirements before work begins.
We get to work.
We operate first come, first served and accommodate urgent repairs as capacity allows. If we know a job will require significant time, we discuss that upfront.
Repair the problem at its source.
Diagnostics can be the largest part of a repair. We focus on identifying the cause, with diagnostic and electrical labor billed for the actual time spent.
04 / Help on the road
Down on the road?
Start with a call.
Roadside assistance within approximately 45 minutes of our shop. Call to confirm availability, location, and the applicable service-call fee before dispatch.
Call 612-440-4006 ↗Have your company name and address, your full name, truck color, unit number, and full VIN ready.
ROADSIDE SERVICE RATES
Service call
Depending on distance$200–300
Depending on distance$200–300
Labor
1-hour minimum$200/hr
1-hour minimum$200/hr
Jump start
Within a 30-minute drive$350
Within a 30-minute drive$350
Parts, supplies, and tax are additional. If a jump start does not resolve the issue, regular roadside fees apply. Confirm charges and payment method before dispatch.
Accepted payments: EFS, Comcheck, T-Chek, cash, cashier’s check, debit card in person, or wire transfer. No credit cards, payments over the phone, or payment links. Confirm your payment method before dispatch.
05 / Good to know
Straightforward service.
Clear expectations.
A few things to know before bringing in your equipment.
Which payment methods do you accept?
For all shop repairs, roadside assistance, and storage: we accept EFS, Comcheck, T-Chek, cash, cashier’s check, debit card in person, or wire transfer.
We do not accept credit cards or payments over the phone. We do not use payment links. Please confirm your payment method with the shop before service.
How do diagnostics, estimates, and billing work?
Complex or unknown problems are billed based on the actual time required. Electrical repairs are always billed for actual time. Identifying a fault may take 15 minutes or several hours, and testing or disassembly may be needed before the repair scope is known. For that reason, we generally do not provide fixed estimates for diagnostic work or unknown issues.
When a job is clearly going to require significant time, we tell you upfront. When you bring in equipment and ask us to solve a problem, we generally proceed with diagnosis and repair. Please discuss any spending limits, approval requirements, or deadlines with us before work begins.
Straightforward, standard jobs such as tire or brake-shoe replacement may be priced in advance when the scope and parts are clear.
Why isn’t there a flat price for an oil change or PM?
Trucks vary in engine configuration, oil capacity, viscosity, oil type, and filter requirements. A fuel system may use one, two, or three filters, with substantial differences in filter cost. Our oil changes and preventive maintenance are priced for the actual parts, supplies, and labor required by your vehicle, rather than a single fixed package price.
We focus on using appropriate, quality oils and filters and completing the service properly.
Can I bring my own parts?
We normally supply the parts used in our repairs. Customer-supplied parts are accepted only by prior arrangement when we cannot obtain the required parts in a timely manner. Please speak with us before purchasing or bringing parts.
Can I leave a trailer or arrange extended truck storage?
If you bring a semi-trailer along while your truck is being repaired, trailer parking can be arranged for $50 per day. Please confirm space availability with the shop.
We normally allow up to three days to collect your truck after repairs are completed. If you need to leave it longer—for example, for a week or two—extended truck storage is $30 per day. Please arrange the stay and confirm when storage charges begin with the shop.
What warranty do you provide?
Our labor warranty is 30 days or 1,000 miles, whichever comes first. Parts are covered according to the applicable manufacturer’s warranty. Contact the shop if you have a concern about a completed repair.
Do I need an appointment? Are you open on weekends?
We work on a first-come, first-served basis. Call ahead about urgent issues and current capacity; start and completion times depend on the workload, diagnosis, and parts availability.
We are closed on weekends. Limited emergency service may be available by prior arrangement, including during extreme weather. Call ahead to confirm.
Inside Vortex
Our shop. Our work.
06 / Get in touch
Let’s get you
back to work.
612-440-4006 ↗Office/phone hoursMon–Fri · 7:30 AM–6:30 PM
Shop hoursMon–Fri · 8:30 AM–5:00 PM
Saturday & SundayClosed*
All hours Central Time. *Limited weekend emergency service may be available by prior arrangement, including during extreme weather. Call ahead to confirm.
Find the shop
8000 Powell Rd, #120
Hopkins, MN 55343
Vortex Truck & Trailer Repairs
First come, first served. For urgent repairs or roadside assistance, call before heading over.
Get directions ↗